Check-in and Check-out
Bookings are either Standard rate or Non-refundable.
Standard rate bookings
Standard rate bookings require a 30% deposit to secure the booking.
Deposits are made by bank transfer or over the phone using POS machine.
The balance must be paid at check-out.
In the event of cancellation the deposit is refundable as long as 30 days notice is given.
Depending upon availability the booking can be rescheduled as long as 30 days notice is given.
Non-refundable bookings require pre-payment in their entirety to secure the booking.
Pre-payments are made by bank transfer or over the phone using POS machine.
Non-refundable bookings are sold at a discounted room rate.
In the event of cancellation no refund is available.
The hotel is under no obligation to reschedule a Non-refundable booking should the client request.