Check-in and Check-out

Bookings are either Standard rate or Non-refundable.

Standard rate bookings

  • Standard rate bookings require a 30% deposit to secure the booking.

  • Deposits are made by bank transfer or over the phone using POS machine.

  • The balance must be paid at check-out.

  • In the event of cancellation the deposit is refundable as long as 30 days notice is given.

  • Depending upon availability the booking can be rescheduled as long as 30 days notice is given.

Non-refundable bookings

  • Non-refundable bookings require pre-payment in their entirety to secure the booking.

  • Pre-payments are made by bank transfer or over the phone using POS machine.

  • Non-refundable bookings are sold at a discounted room rate.

  • In the event of cancellation no refund is available.

  • The hotel is under no obligation to reschedule a Non-refundable booking should the client request.